Urban HIV Telemedicine Program

Face-to-face videoconferencing brings HIV specialty services to patients throughout San Francisco.

Face-to-face videoconferencing brings HIV specialty services—such as pharmacy and nutrition consultation—to patients throughout the San Francisco Bay Area.

About the program

About the program

The Urban HIV Telemedicine Program (UHTP) began in 2010 when UCSF partnered with neighborhood health centers to provide their patients—often from the most marginalized and underserved communities—with top-quality HIV specialty care and services.


Many patients have social, health, financial, transportation, or time issues that prevent them from seeking specialist care. Through real-time, confidential videoconferencing with UCSF 360 providers, patients can receive expert HIV care, nutrition counseling, pharmacy information, mental health care, and other specialty services from their local clinic or from home using a phone, computer, or tablet and a free app. 

How UHTP is working for our patients


Community clinics in San Francisco connect their patients to UCSF 360 providers through UHTP


Proportion of patients in the UHTP study who indicated that they would prefer a telemedicine appointment for thier next visit 


Number of patients who accessed top-quality psychiatry and therapy services from the comfort of their own homes through our telepsychiatry study

What Happens During a UHTP Consultation

In a UHTP consultation, the patient and provider see and speak to each other through a two-way videoconferencing system. Just like in the doctor’s office, a UHTP consultation between a patient and a UCSF 360 provider is completely confidential and patients can speak freely about their symptoms and wellness goals.


HIV primary care
HIV consult services
Nutrition counseling
Pharmacist services
Mental health services
Make a Difference: Donate Today

People living with HIV face complex health challenges, yet for underserved communities, an extra appointment or a bus ride across town can be a barrier to specialist care. Through collaboration with neighborhood health centers, UHTP gives patients greater access to optimal-quality HIV care and services.

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